5 Tips for Hiring a Pool Builder

5 tips for hiring a pool builder.
Nov 7 16

When you’re conducting research to pinpoint what company seems to be the most reliable, use these five tips to help you assess which pool builder you can count on.


This goes without saying, but it still deserves to be mentioned. Like any job that requires ripping up an area of your property, you need to ensure the contractors are qualified and experienced. That means that even if you’ve received a recommendation from your friend for a company that offers an exceptionally cheaper price than the competition – if they don’t have adequate experience and expertise, it’s not worth it.

You want this done right the first time so you can dive in, not deal with construction delays or a half-finished concrete disaster in your backyard.

Excellent Customer Service

Great customer service seems to be more of a rarity these days, but that doesn’t mean you should toss this factor aside. Installing a pool is all about tailoring the design to your satisfaction, and being able to communicate through each step in a courteous, professional manner. If the pool builder doesn’t have a great reputation for good customer service, that might just be a headache worth avoiding.

Customizing your Design

Speaking of customization, being a pool owner is all about indulging in luxury while enhancing the aesthetic appeal of your property. The company you select should be ready and willing to consult with you about your needs and what you wish to be incorporated into the design. If certain elements are not possible, they should offer some great alternative suggestions instead. A good, reputable company should strive to satisfy and achieve what you desire. As Ottawa’s 3D pool design specialists, we will create a 3D rendering of your new backyard oasis so you have an accurate view of the project before construction begins.

Satisfied Results

Professional, well-equipped pool installation companies should also have a trail of happy, satisfied customers. Look up previous reviews and completed work that they have provided to see if it aligns with your needs and expectations. Ask to see pictures of real backyard transformations they have done.


Finally, you want a dedicated team on your side. Some companies offer pool design as part of a range of services, but it’s not their specialty. Choose a dedicated pool builder where pool design and construction is their #1 focus, enhanced by landscaping, fencing, decking, and other backyard features, and you’ll have better results.

Installing an in-ground pool is a significant investment, so ensure that the quality of the design is well worth it and in good hands. Use these tips to direct you in finding a pool builder that you can trust.

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